Terms and conditions for exchange
Please ensure that the product is in its original condition and packaging. Item(s) which show signs of wear and/or being worn before will not be eligible for returns or exchanges. We would require all original papers to be returned with the product.
SHILPSUTRA reserves all rights to inspect the condition of the product before processing any returns or exchanges.
As a company policy, we do not provide refund on any product sold. Once the item is sold they can be exchanged for replacement or a credit note (provided the aforementioned terms and conditions are met).In case of orders where reverse pick-up may not apply, customers can self-ship the items to SHILPSUTRA. In this case, an amount of Rs. 100 will be reimbursed in the customer’s account towards shipping costs in the form of a coupon code. This will be done post the quality check of all the received items.
*Exchanges are not provided on international orders.
*Exchanges will not be processed for pairs/outfits not directly purchased from our website.
*Exchanges are not eligible for the worn, used, washed, altered, damaged and tag removed items.
Note :- All custom made orders are non-returnable/non-refundable
Note: No exchanges on sale items.